Shipping, Returns & Refund Policy

We strive to deliver your favourite ARY HAAT products to your doorstep as quickly and safely as possible.

• Shipping charges (Free or Chargeable) will be displayed at the time of checkout.

• Delivery timelines depend on the destination, service availability, and our courier/logistics partners.

• Once your order is shipped, tracking details will be shared via email or WhatsApp so you can track your shipment easily.

Changed your mind? Please contact us quickly.

• Orders can be cancelled within 1 hour of placement, provided the order status is still marked as “Pending”.

• You can cancel your order from the “My Account” section, or email us immediately at info@aryhaat.com.

• Orders containing perishable products may incur cancellation charges, and the cost of such items may need to be borne by the customer.
• Once an order is marked as “Processed” or “Dispatched”, it cannot be cancelled.

We take utmost care in packaging and quality checks. However, if you receive a damaged, defective, or incorrect product, we are happy to assist with a replacement.

• Requests must be raised within 24 hours of delivery.
• Please email us the following:

• Order Number
• Reason for return/replacement
• Clear photographs of the product and package

• Do not return any product without confirmation from our support team.
• ARY HAAT will not be responsible for unapproved return shipments.

For hygiene and safety reasons, the following items are non-returnable:

• Perishable products
• Opened or used items
• Products not in their original condition or packaging
• International orders

• Approved refunds are initiated within 3–7 working days after confirmation.

• The refunded amount usually reflects in your account within 7–10 business days, depending on your payment provider or bank.

• Refunds will be processed through the original payment method used during purchase.

• Please ensure that your shipping address and contact details are correct.
• If an order is returned due to an incorrect address, unavailable recipient, or failed delivery attempts, re-delivery charges will be borne by the customer.

• Customers are responsible for any applicable local taxes, duties, or government levies.

• In case any product becomes unavailable after order placement, we will contact you to offer:

• An alternative product, or
• A full refund